Question 1

What makes Apex Precision Billing different from other billing companies?

Accepted Answer

We combine AI-powered technology with certified human experts, delivering a 100% clean claim rate and 30%+ average revenue increase.

Question 2

How do you ensure HIPAA compliance?

Accepted Answer

We maintain full HIPAA compliance with AES-256 encryption, SOC 2 Type II certification, multi-factor authentication, regular penetration testing, and annual staff training.

Question 3

What medical specialties do you cover?

Accepted Answer

We cover 52+ specialties including cardiology, orthopedics, psychiatry, dermatology, family medicine, urgent care, and more.

Question 4

How long does onboarding take?

Accepted Answer

Typical onboarding takes 2-4 weeks depending on practice size and complexity. We handle data migration, system integration, and staff training.

Question 5

What is your pricing structure?

Accepted Answer

We offer transparent, competitive pricing starting at 1.5% of collections for our Starter plan, 2.5% for Growth, and custom Enterprise pricing.

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