Privacy Policy

We collect information you provide directly, including name, email address, phone number, practice details, and billing data submitted through our platform.

We automatically collect certain information when you visit our website, such as IP address, browser type, operating system, and usage patterns through cookies and similar technologies.

We may receive information from third parties, including healthcare providers, insurance companies, and business partners, to facilitate our billing and revenue cycle management services.

To provide, maintain, and improve our medical billing, revenue cycle management, and healthcare consulting services.

To process claims, manage your account, and communicate with you about your services.

To comply with HIPAA regulations and other applicable healthcare privacy laws.

To detect, prevent, and address technical issues and protect against fraudulent or unauthorized activity.

To send you relevant updates about our services, industry trends, and practice optimization insights.

As a business associate in the healthcare industry, we maintain strict compliance with the Health Insurance Portability and Accountability Act (HIPAA).

All Protected Health Information (PHI) is handled in accordance with our Business Associate Agreements (BAA) with each client.

We implement administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of PHI.

Our workforce undergoes regular HIPAA training, and we maintain documented policies and procedures for handling protected health information.

We employ industry-standard encryption (TLS 1.2+) for data in transit and AES-256 encryption for data at rest.

Access to sensitive data is restricted to authorized personnel on a need-to-know basis, enforced through role-based access controls.

We conduct regular security audits, vulnerability assessments, and penetration testing to identify and remediate potential risks.

Our infrastructure is hosted on SOC 2 Type II certified data centers with 24/7 monitoring and incident response capabilities.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share information with trusted service providers who assist in operating our platform, subject to strict confidentiality obligations.

We may disclose information as required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, clients, or others.

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

You have the right to access, correct, or delete your personal information at any time.

You may opt out of non-essential communications by contacting us or using the unsubscribe link in our emails.

You have the right to request a copy of the personal data we hold about you.

For HIPAA-covered information, additional rights are available through our Business Associate Agreement.

If you have questions about this Privacy Policy, please contact us at info@apexprecisionbilling.com or +1 (908) 488-9245.

Mailing address: Serving Healthcare Providers Across All 50 States